Consumer rights
Our specialist consumer disputes team can help ensure your rights are upheld
When you purchase goods or services from a business, you are expected to agree to the suppliers’ terms and conditions. When a problem arises the consumer may find that the supplier has only a limited obligation to deal with the complaint and may be unresponsive. It is important to know that there are a range of statutory rights and protections for consumers and we will analyse your position and advise on the best way of enforcing these rights.
Common issues we deal with include:
- Defective goods
- Poor service
- Consumer credit issues
- Trade mis-descriptions
- Mis-representation and fraud
- Debt and insolvency
We will always offer new clients a free initial consultation by phone or in person. We are then able to offer a range of fee options, including fixed fees.
For a no obligation consultation or quotation please contact Richard Moore.